Reward practice is regarded as one of the most important HR tools in motivating and retaining employees, especially in the hospitality industry. This area is growing at a notable pace,...

This paper reviews concepts of ‘learning styles’ and whether the learning styles of students are affected by gender and background culture. The literature examines the development of learning style theories...

Over the past two decades, Consumer Relationship Management (CRM) has been a strategic approach for most companies seeking to understand the behaviour of their consumers.